Browsers and Device Support
Mindtickle is built using web standards. It runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser.
Supported Browser Versions
As of April 2024, we support the following browsers. We highly recommend updating your web browsers to the latest versions.
Mindtickle Platform
This includes Course, Quick Update, Checklist, Instructor-Led Training, Assessment, Mission, Coaching Session & Competency Assessment, Asset Hub, Call AI, and Spaced Reinforcement
| Supported Browser | Admin Site | Learning Site |
|---|---|---|
| Chrome | 100+ | 100+ |
| Microsoft Edge | 100+ | 100+ |
| Safari | 15+ | 15+ |
| Firefox | 100+ | 100+ |
Digital Sales Rooms
| Supported Browser | Admin Site | Learning Site |
|---|---|---|
| Chrome | 90+ | 90+ |
| Microsoft Edge | 91+ | 91+ |
| Safari | 14+ | 14+ |
| Firefox | 78+ | 78+ |
BoostUp Revenue Operations & Intelligence
| Supported Browser | Admin Site | Learning Site |
|---|---|---|
| Chrome | 84+ | 84+ |
| Microsoft Edge | 100+ | 100+ |
| Safari | 14+ | 14+ |
| Firefox | 91+ | 91+ |
Notes:
- TLS 1.0 and TLS 1.1 protocols are disabled for Mindtickle. Please make sure your browser is compatible with TLS 1.2 or higher.
- We ended support for Internet Explorer 11 on January 31, 2021.
Mobile App Support
- iOS 13 and above
- Android 5.0 and above
Note: Mission is not supported on the browser of iPad and mobile devices. We recommend using the Mindtickle mobile app to access Mission on iPad and mobile devices. For information about browser support for Mission, you can take a look at Best Practices for Mission.
On October 29, 2020, we discontinued support for recording Missions on Internet Explorer and Safari, as these browsers do not currently support HTML5. If you would like more information, please refer to this announcement.
Recommended Internet Speed
| Video Quality | Minimum Bandwidth Required | Recommended Bandwidth |
|---|---|---|
| 720p | 2.5 Mbps | 3.5 Mbps |
| 480p | 1.5 Mbps | 2 Mbps |
| 360p | 750 Kbps | 1 Mbps |
| 240p | 500 Kbps | 750 Kbps |
Note: Regardless of your browser type, you must have cookies enabled. You can also enable JavaScript if your browser supports it. You can check online for instructions on enabling cookies and JavaScript in your browser.